'Dear Exotic Flowers friends and family,
Like many of you, we’re feeling a sense of uncertainty as we navigate our new reality. Life, and business, has changed considerably over the last few weeks and while we are certainly in uncharted territory, we’re choosing to focus on what we can control.
Above all, we remain committed to the safety of our clients and the entire Exotic Flowers family. We also know that flowers play an important role during difficult times. Flowers are a source of comfort and happiness, and a way to express what you can’t quite put into words. For that reason, we want to remain open and accessible to our clients—while ensuring safety for all.
We are closely monitoring all recommendations made by the CDC, as these are updated daily. Below are the adjustments we have made to ensure the well-being of our clients and team.
We will not be delivering to hospitals or nursing homes until further notice.
To adhere to social distancing guidelines, our delivery team will leave gifts at the front door and follow up with an immediate phone call to notify the recipient. We will not ring the doorbell. Please call us at (800) 706-1200 if you have a specific delivery request.
Our goal at Exotic Flowers is to share happiness and hope through flowers, and that now feels more necessary than ever. We will continue to deliver these sentiments as safely as possible. As always, we thank you for your continued support of our company, and we wish health and safety to you and all of your loved ones.'