The goals of our marketing at Exotic Flowers are quite simple; we maintain a visual presence in the Boston area by presenting a beautiful flower shop and greenhouse which sells the freshest flowers and exotic plants. Our flowers and gifts are sold and delivered by uniformed personnel who drive lettered vehicles.
The color maroon resonates throughout our company. Maroon is visible in our clothing, our stationary, our vehicles, ink colors, stickers, packaging, direct mail and our website. Why maroon ? Maroon was chosen for personal reasons. I, Rick Canale, am a graduate of The Roxbury Latin School (1989) and Boston College (A&S 1993,). Both schools use this color as their signature. Of course, many other Massachusetts Universities and Colleges, like Harvard, M.I.T.. and UMASS Amherst also use this color. So Exotic Flowers reaches out to many Massachusetts residents through this subliminal advertising.
We send direct mail postcards five times per year to our client base. These mailers reinforce to our customers, who they buy their flowers from. The goal of our program is remain at 'top of mind awareness' for our customers.
We spend over ten hours per week in social media. I personally post to two blogs, am on LinkedIn, Twitter and Facebook. Our social media program keeps Exotic Flowers in a continual conversation with our customers and prospective customers.
Exotic Flowers of Boston and Roslindale will occasionally publish a print ad in a local publication like the Improper Bostonian. Our goal with these ads is to reinforce our image and presence in the marketplace. Exotic Flowers also has a small ad in the Super Pages Book for the client who still references the big book.
Exotic Flowers also donates flowers and gift cards to special causes and events for our top clients. We reserve these donations for our top clients as we like to give back to those who give to us.
Exotic Flowers also sponsors sports teams like the Red Sox and the Boston Breakers. We also contribute to local child and teen sports leagues. Exotic Flowers feels organized sports are essential to the health and well being of our community.
Finally, the staff at Exotic Flowers goes out of the shops and talks to people. We believe in going to the bank, shopping in our community, dining out and being seen. We are a member of the community and want to be visible. We also attend industry shows and conventions and network with our colleagues. We feel that we need to give as much as we can to the floral industry. We know that the more floral professionals who share ideas, the more people will buy flowers and the more successful we will be.

September, 2010 - Orlando, FL - 126th Annual SAF Convention
Left: This year's winner is magical.
(Inset of O'Banion flower shop)
Boston, MA - September 2010
The buyers at Exotic Flowers have just started bringing new tropical flowers into Boston from a new vendor. The Amazon Secrets of Ecuador specializes in unique flora and foliage of the Amazon jungle. Amazon Secrets is a division of Magic Flowers of Ecuador who is a certified member of the Rainforest Alliance as well as a member of EUREP GAP (the Global Partnership for Safe and Sustainable Agriculture,).
Since 2003, Exotic Flowers of Boston and Roslindale has been delivering hundreds of fresh flower arrangements to the PGA
Over the years, the flower shops in the Boston area have slowly disappeared. Boston Flower shops used be in every town and often, five to ten shops in each village. Flower shops were once as common as the dry cleaner and gas station. In recent history, they have gone the route of the shoe cobbler and tv repair man. The street peddler, the internet and the grocery store have all taken away markt share from the florist. Unfortunately, our new competitors' quality pales in comparison to a full service florist.
Many years ago, Flowers by Solly was a large full service florist in Mattapan. His flower shop on Cummins Highway now houses a community church. The purple facade of Flowers by Stephanie in Mattapan Square is also gone. And now, Mattapan does not even have a flower shop. Fortunately, Exotic Flowers on American Legion Highway is close enough to Mattapan that its residents can have a neighborhood florist to call its own.
Last weekend, August 14th & 15th, was considered a sales tax holiday in Massachusetts. Massachusetts collects a 6.25 sales tax daily, but this past weekend offered 2 days of no sales tax. The argument for this amnesty is to stimulate sales at a time when retail sales are a bit sluggish. The retail sales increases add much justification for the sales tax holiday. Sales of flat screen TV's, furniture, Ipads and even house plants experience a slight surge uncommon to August sales.